PRIVACY POLICY

At Woyage.AI, we are committed to protecting user privacy and ensuring transparency in collecting, processing, and storing personal data. As an AI-powered recruitment platform, we leverage machine learning and AI-driven insights to enhance resume building, job matching, and interview preparation. We recognize the importance of user trust and prioritize data security, ethical AI usage, and compliance with global privacy laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Our privacy practices are designed to give users full control over their personal information. We ensure that data is collected responsibly, used for legitimate business purposes, and protected from unauthorized access. We believe in AI transparency, meaning users will always know when AI is processing their information and have options to manage their data preferences.

By using Woyage.AI, users acknowledge and agree to collect and process their information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, contact us at support@woyage.ai .

Users are encouraged to review this Privacy Policy periodically to stay informed about how their data is collected and used. Continued use of Woyage.AI after changes are posted constitutes acceptance of the updated Policy. If users disagree with any modifications, they must discontinue using the platform and may request account deletion and data removal by contacting support@woyage.ai .

1.INFORMATION WE COLLECT

1.1. Personal Information Provided by Users

Users provide personal information when they create an account, use AI-powered tools, or engage with Woyage.AI ’s services. This includes:

• Account Details  –Name, email address, phone number, and login credentials.
• Professional Information  –Work experience, education history, skills, and job preferences.
• Billing Information  (for paid subscribers) –Payment details, billing address, and transaction history (processed securely through third-party payment providers).
• Communication Data  –User inquiries, customer support interactions, and feedback submissions.

Users may provide optional information, such as additional career preferences or profile details, to improve AI recommendations.

1.2. AI-Generated Data (Resumes, Cover Letters, Interview Responses)

Woyage.AI ’s AI-powered tools generate personalized job application materials and interview feedback based on user input. This includes:

• AI-Generated Resumes &Cover Letters  –Content suggestions, formatting enhancements, and keyword optimizations.
• Mock Interview Responses  –Verbal or written answers submitted for AI analysis, including speech clarity, tone, and engagement feedback.
• Job Matching Data  –AI-driven job recommendations based on user skills, experience, and industry trends.

All AI-generated data remains accessible to users within their accounts, where they can edit, download, or delete it anytime.

1.3. Automatically Collected Information (Cookies, Analytics, Device Data)

To enhance platform performance and improve user experience, Woyage.AI automatically collects certain technical and behavioral data, including:

• Device Information  –IP address, browser type, operating system, and device identifiers.
• Usage Data  –Pages visited, time spent on the platform, click interactions, and AI tool engagement.
• Cookies &Tracking Technologies  –Session tracking, authentication cookies, and analytics tools (e.g., Google Analytics) to measure platform activity.

Users can manage cookie preferences through their browser settings or platform controls.

1.4. Data Collected from Third-Party Integrations

Woyage.AI may collect user data through integrations with third-party services, such as:

• Job Platforms &Recruiter Networks  –If users connect external job search accounts or apply for roles through integrated job boards.
• AI &Cloud Service Providers  –For resume analysis, AI interview processing, and secure cloud storage.
• Payment Processors  –Billing and subscription management are handled via PCI-compliant third-party providers.
• Social Media &Linked Accounts  –If users choose to log in via Google, LinkedIn, or other platforms, Woyage.AI may access basic profile data (name, email, professional details).

Woyage.AI ensures that all collected data is securely processed and used strictly to provide, improve, and personalize AI recruitment services. Users retain control over their data, with access, edit, or request deletion options.

2.HOW WE USE YOUR INFORMATION

2.1. Providing and Enhancing AI Services

Woyage.AI uses collected data to power and improve its AI-driven features, such as resume generation, mock interviews, and job-matching algorithms. The data is processed to generate customized resumes, cover letters, and interview feedback based on user input while improving AI accuracy by analyzing job market trends and industry standards. Additionally, behavioral data is used to enhance platform performance and user experience, ensuring continuous improvement. Customer support and troubleshooting services rely on user data to address issues effectively. Woyage.AI does not use data for automated decision-making without transparency, ensuring users retain full control over their AI-generated content.

2.2. Personalization and Job Matching

To help users find relevant job opportunities, Woyage.AI processes professional data to match users with job listings based on their skills, experience, and preferences. The AI suggests career insights and job recommendations tailored to individual users, adapting to real-time industry trends and hiring demands. While AI improves search efficiency and optimizes job suggestions, users can customize their job preferences, and job-matching recommendations do not guarantee employment outcomes.

2.3. AI Resume and Cover Letter Optimization

Woyage.AI enhances resume and cover letter quality by analyzing user-provided details and suggesting optimized formatting, structure, and keywords for better compatibility with ATS (Applicant Tracking Systems). AI-generated content suggestions help strengthen professional summaries, work experience descriptions, and skill sections while ensuring proper grammar, clarity, and consistency. Users have full control over their documents, with the ability to edit or remove AI-generated content, and Woyage.AI does not alter resumes without user approval.

2.4. Interview Analysis and Feedback

The AI-powered Mock Interview System provides structured feedback and performance insights by evaluating verbal responses, speech clarity, and confidence levels. It analyzes mock interview answers against industry benchmarks and provides feedback on strengths and areas for improvement. AI-generated evaluations are designed for practice purposes only and do not guarantee hiring success. Users can review, delete, or opt out of AI interview analysis anytime, maintaining full control over their mock interview data.

2.5. Fraud Prevention and Security

Woyage.AI implements strong security measures to protect user data and prevent fraudulent activities. These measures include detecting fake job applications, AI-generated misrepresentation, and suspicious activity while securing user accounts through authentication, encryption, and fraud monitoring. Additionally, Woyage.AI complies with legal data protection and regulatory requirements to safeguard user privacy. If fraudulent activity is detected, the platform reserves the right to suspend or terminate accounts and report violations to authorities, ensuring a secure and trustworthy environment for all users.

3.AI DATA PROCESSING &TRAINING MODELS

3.1. Use of Anonymized Data for AI Improvement

Woyage.AI may use anonymized and aggregated data from user interactions to refine AI models and improve service quality. This includes pattern recognition to enhance AI-driven resume formatting and keyword suggestions, AI learning from anonymized interview responses to provide better insights and feedback, and optimization of job matching algorithms based on hiring trends and user interactions. This data is stripped of personally identifiable information (PII) and used solely for AI enhancement, ensuring user privacy remains protected.

Woyage.AI respects user control over their data and provides opt-out options for those who prefer not to contribute to AI model improvements. Users can disable AI training contributions in their account settings, request exclusion from anonymized AI datasets by contacting support@woyage.ai , and delete AI-generated data from their profile, preventing further use in AI learning. Opting out will not affect core AI functionality but may limit the platform ’s ability to personalize recommendations.

3.2. Compliance with Data Protection Laws

Woyage.AI follows strict data privacy regulations, ensuring that AI data processing meets the highest standards of transparency and security. Compliance includes:

• GDPR (EU/EEA)  –Users can access, correct, or request deletion of personal data and must provide explicit consent for AI processing.
• CCPA (California)  –Users have the right to opt out of data collection, request data deletion, and know how AI impacts their job search.
• Other Global Privacy Laws  –Woyage.AI continuously monitors legal updates to comply fully with international AI governance policies.

By implementing strong privacy controls, Woyage.AI ensures that AI-driven recruitment tools operate ethically, securely, and transparently, with users retaining full control over their personal information.

4.HOW WE SHARE YOUR INFORMATION

4.1. Sharing with Employers and Recruiters (User Consent Required)

Woyage.AI does not share user data with employers or recruiters without explicit consent. Users have full control over their information and can choose to apply for jobs through the platform, allowing relevant employers to access their resumes and profiles. Additionally, users can enable job visibility settings to make their profile searchable by recruiters or manually share AI-generated resumes and cover letters with third parties. Users can revoke access to their data through their account settings, ensuring full transparency and control over their information.

4.2. Third-Party Service Providers (Cloud Storage, AI Processing, Payment Services)

Woyage.AI partners with third-party vendors that support cloud storage, AI processing, and payment transactions to provide efficient and secure services. Cloud storage providers securely host resumes, cover letters, and interview recordings, while AI processing services improve machine learning models without compromising user privacy. Payment processors handle subscription billing using PCI-DSS-compliant security measures, ensuring financial data remains secure. These third-party providers receive only the data necessary to perform their functions and are contractually bound to protect user information. Woyage.AI does not sell personal data to third parties, prioritizing user privacy and security at all times.

4.3. Legal Compliance and Law Enforcement Requests

Woyage.AI may disclose personal data if required by law to comply with legal obligations, court orders, or law enforcement investigations. This includes responding to government or regulatory inquiries, preventing fraud, security breaches, or illegal activity, and enforcing Terms of Service violations to protect user safety. Data will only be shared when legally necessary, and users will be notified unless prohibited by law. Woyage.AI ensures that all legal disclosures are handled with strict adherence to privacy regulations, maintaining user trust and compliance with global data protection standards.

5.YOUR DATA RIGHTS &CHOICES

Users can access, review, and update their personal information anytime through their Woyage.AI account settings. This includes editing resumes, cover letters, and job preferences to ensure accurate job matching, updating email, password, and contact details to ensure account security, and adjusting privacy settings to control visibility and data-sharing preferences. For further modifications beyond self-service options, users may contact support@woyage.ai .

Users also have the right to request full or partial deletion of their data. Woyage.AI allows permanent account deletion, removing all stored personal and AI-generated data, selective deletion of resumes, interview recordings, or job history, and data retention policies ensuring compliance with applicable laws before deletion is processed. To request data deletion, users can submit a request via their account settings or email support@woyage.ai .

Users can manage their communication preferences by opting out of promotional emails, newsletters, job alerts, AI-generated career insights, and recommendation emails. They can adjust their opt-out settings via email preferences in the account dashboard, and all marketing emails include an unsubscribe link. However, essential service notifications (e.g., security alerts and billing updates) cannot be disabled.

6.CALIFORNIA RESIDENTS RIGHTS (CCPA COMPLIANCE)

Under the California Consumer Privacy Act (CCPA) ,  California residents are granted specific rights to control their personal data and how Woyage. AI uses it. These rights ensure transparency, consumer protection, and the ability to make informed decisions regarding data privacy.

• Right to Know: California residents can request details on the personal data Woyage.AI collects, processes, and shares, including data sources and third-party recipients. Upon request, Woyage.AI provides a full report, ensuring transparency.
• Right to Delete: Users may request that their personal data be permanently deleted. Woyage.AI will erase it unless retention is required for legal, security, or regulatory purposes. Requests can be made via account settings or support@woyage.ai  and will be processed   within the legal timeframe.
• Right to Opt-Out: Through privacy settings, users can opt out of data sharing for targeted ads or third-party processing, ensuring their data is not used for commercial profiling. Woyage.AI does not sell personal data and fully respects opt-out preferences.
• Right to Non-Discrimination: Exercising privacy rights under CCPA will not result in restricted access, increased fees, or reduced service quality. Woyage.AI treats all users equally, ensuring full access to AI-driven recruitment tools without penalty.  

California residents can submit CCPA-related requests  through their account dashboard  or by emailing support@woyage.ai , and Woyage.AI will respond within the legally mandated timeframe.

7.GDPR COMPLIANCE (FOR EU USERS)

7.1. Data Processing and Legal Basis

Under GDPR, Woyage.AI processes personal data based on the following legal grounds:

• User Consent : Woyage.AI processes user data only with explicit consent when users provide information for AI-powered   resume optimization, job matching, or interview   feedback .
• Contractual Necessity : Data processing is essential for delivering AI-driven recruitment services , such as resume building, interview analysis, and premium subscription features.
• Legitimate Interest : Woyage.AI uses data to enhance AI accuracy, improve platform performance, and ensure security . It always prioritizes user privacy and compliance.
• Legal Compliance : Data may be processed in accordance with EU regulations, security protocols, and legal obligations , ensuring responsible handling and regulatory adherence.

Without explicit user consent, Woyage.AI does not process sensitive personal data (such as race, religion, or health information).

7.2. User Rights Under GDPR

GDPR grants users the following rights regarding their personal data:

• Right to Access : Users can request a copy of their stored personal data , ensuring transparency in how Woyage.AI processes their information.
• Right to Correction : Users may update or correct inaccurate details  in their profiles, resumes, or AI-generated content to maintain data accuracy.
• Right to Deletion (Right to Be Forgotten) : Users can request the full or partial deletion of their data unless legal, security, or regulatory obligations require retention.
• Right to Data Portability : Users can export their personal data in a machine-readable format  for transfer to another service or platform.
• Right to Restrict Processing : Users may request that AI process  their data only in limited ways , such as restricting its use in resume optimization, job matching, or interview feedback.
• Right to Object : Users can object to automated decision-making or profiling  related to hiring recommendations, ensuring human oversight where applicable.

Users can submit a request via their account settings or email support@woyage.ai to exercise these rights.

8.HOW WE PROTECT YOUR DATA

8.1 Encryption and Security Measures

Woyage.AI employs advanced security measures to safeguard personal and AI-generated data. These include end-to-end encryption (AES-256) for data in transit and at rest, ensuring that sensitive information is always protected. Secure AI processing environments handle resumes, interview responses, and job-matching data while regular security audits and continuous monitoring identify and mitigate potential vulnerabilities.

Woyage.AI offers multi-factor authentication (MFA) to enhance data protection for increased account security further, ensuring that only authorized users can access sensitive information. These comprehensive security measures ensure that user data remains confidential, secure, and safeguarded from unauthorized access

8.2 Preventing Unauthorized Access

Woyage.AI enforces strict access controls and fraud prevention measures to safeguard user accounts from unauthorized access. Role-Based Access Controls (RBAC) ensure that only authorized personnel can access specific user data based on job function and necessity. Additionally, automated threat detection monitors for suspicious activity, account breaches, and cyber threats, allowing for early identification and mitigation of security risks.

To further enhance security, Woyage.AI encourages users to enable multi-factor authentication (MFA), use strong passwords, and monitor login activity to prevent unauthorized access. In the event of a security breach, immediate action is taken, including notifying affected users and implementing corrective measures.

9.DATA RETENTION

Woyage.AI retains user data only as long as necessary to provide services, comply with legal requirements, and improve AI-driven tools. Active user data remains stored while the account is active, while AI-generated resumes and interview data are retained for user convenience but can be manually deleted at any time. If a user requests account deletion, all associated data is permanently removed within 30 days, except where legal obligations require retention. Additionally, anonymized data may be used for AI model improvements, but users can opt-out. Users can review or request data deletion by contacting support@woyage.ai  

10.COOKIES &TRACKING TECHNOLOGIES

10.1 Types of Cookies We Use

Woyage.AI uses cookies and tracking technologies to enhance user experience, improve AI-driven services, and optimize platform performance. The types of cookies we use include:

• Essential Cookies — These are required for core platform functionality, such as secure login, page navigation, and AI-powered job matching. Without them, the platform may not function properly.
• Performance &Analytics Cookies – These track user interactions, session activity, and AI tool performance, helping us improve resume optimization, job matching accuracy, and interview feedback quality.
• Personalization Cookies – These enhance user experience by remembering preferences, previously generated AI resumes, and career interests for a tailored job search experience.
• Marketing &Advertising Cookies – Used to provide relevant job recommendations, promotional offers, and targeted recruitment content based on user interactions.

Users consent to cookies when using Woyage.AI, but they can manage their preferences at any time. Users can manage cookie settings through their account preferences or by adjusting browser settings to block or delete cookies from Woyage.AI, configure notifications before cookies are stored, or disable third-party tracking cookies for personalized ads.

Disabling certain cookies may affect AI-powered features like job matching, resume optimization, or tailored career recommendations. Woyage.AI provides a cookie consent management tool for users to customize preferences while maintaining platform functionality.

10.2 Third-Party Tracking Technologies

Woyage.AI integrates third-party analytics and tracking technologies to measure platform performance and enhance AI-driven recruitment solutions. These may include:

• Analytics Providers – Services like Google Analytics help analyze user interactions, AI tool effectiveness, and platform engagement.
• Advertising &Recruitment Networks – Woyage.AI may partner with LinkedIn, Google Ads, and job boards to display relevant career opportunities based on user interests.
• Affiliate &Referral Tracking – Woyage.AI may use tracking pixels or cookies to track referrals and recruitment partnerships.

These third parties may collect aggregated data across platforms to improve AI recommendations and hiring insights. Users are encouraged to review third-party privacy policies to understand their data practices.

11.THIRD-PARTY SERVICES &INTEGRATIONS

Woyage.AI partners with AI and cloud service providers to improve resume building, job matching, and interview analysis while ensuring data security. These partners process AI-generated content securely, enhance AI models with anonymized data, and comply with strict privacy laws. Woyage.AI does not sell or share personal data with AI partners for advertising.

To secure subscription payments, Woyage.AI uses PCI-DSS-compliant payment processors that encrypt payment details and prevent fraud. Transactions are processed securely, and Woyage.AI does not store credit card information. Users can manage billing and subscriptions through their account dashboard.

Woyage.AI offers Google and LinkedIn authentication for quick registration and optional profile syncing. No data is shared without user consent, and users can disconnect linked accounts anytime via account settings.

12.CHILDREN ’S PRIVACY

Woyage.AI ’s platform is intended for individuals 18 or older or the legal age of majority in their jurisdiction. We do not knowingly allow minors to access or use our AI-driven recruitment services. By creating an account, users confirm they meet the required age. If we discover that a minor has registered and is violating this policy, we will immediately remove their information and restrict access.

Woyage.AI does not knowingly collect, use, or store personal data from individuals under 18. If a parent or guardian believes a minor has provided personal information without consent, they should contact us at support@woyage.ai . We will delete the data upon verification and ensure the minor cannot access our services.

Parents and legal guardians can request to review, update, or delete any inadvertently collected data concerning their child. If you believe your child ’s information has been submitted, you may contact us to inquire about the data, request deletion, or exercise control over its use in compliance with applicable data protection laws. We encourage parents to monitor their children ’s online activities and take necessary precautions for their online safety.

13.INTERNATIONAL DATA TRANSFERS

Woyage.AI stores and processes user data on secure cloud servers in multiple regions to provide reliable AI-driven recruitment services. Primary data centers are located in the United States for AI processing, job matching, and interview analysis. European Union-based servers (if applicable) ensure compliance with GDPR requirements for EU users. Additional cloud storage solutions that meet international security standards are used in global locations. All data transfers follow strict encryption and security protocols to protect user privacy.

To ensure legal compliance in cross-border data transfers, Woyage.AI adheres to major data protection frameworks, including GDPR (EU/EEA), CCPA (California), UK GDPR, and PIPEDA (Canada). Safeguards such as Standard Contractual Clauses (SCCs) are used to maintain GDPR compliance when transferring data internationally. Users will be notified of any changes in data transfer policies if regulations or hosting locations are updated.

14.CHANGES TO THIS PRIVACY POLICY

Woyage.AI reserves the right to modify or update this Privacy Policy to reflect changes in AI services, legal requirements, or data processing practices. Any revisions will be published with an updated "Last Updated "date to inform users of the latest policy version.

For significant changes, Woyage.AI will notify users through appropriate channels, including website notifications, email alerts to registered users, or updates within platform privacy notices. Users are encouraged to review these updates to stay informed about changes affecting their data rights and privacy choices.

15.CONTACT INFORMATION FOR PRIVACY INQUIRIES

If you have any questions, concerns, or inquiries about this Privacy Policy or how Woyage.AI handles your data, our Privacy Team is available to assist you. We are committed to ensuring user privacy and compliance with global data protection laws.